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Money Back Guarantee
30-Day Money Back Guarantee
All of our Business/multi-domain/VPS/reseller web hosting plans carry a 30-day money back guarantee. If you are not completely satisfied with our services within the first 30 days of service activation, on your request, we will issue a full refund of the contract amount excluding setup fees and overages.  Setup fees are only refundable if the account order is cancelled prior to activation.

Account downgrades are also covered by our 30 day money back guarantee.  Non-monthly accounts e.g., yearly accounts, may only be downgraded within the first 30 days of the purchase or invoice to qualify for any refunds.  We do not offer pro-rated refunds on any of our plans.

  This policy does not apply to any additional services such as overages and extra disk space, etc.  Also not included are Domain Registrations, Web Development charges or SSL Certificates.

No refunds are available after 30 days.  All cancellations must be received in writing as per the deadlines indicated; regular mail, e-mail and fax notifications are acceptable. Phone requests and e-mail from addresses not on our records will not constitute acceptance of any cancellation.

Accounts cancelled/terminated by that are in violation of our Terms of Use do not qualify for the 30-day money back guarantee. Example include accounts that are cancelled due to customer practicing spamming or found tampering with server resources; no refunds are issued.

Please allow 1-2 weeks for refunds to be processed by us for credit card, check or money order payments.  Additional processing fee may apply to process wire transfer or TT refunds.
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